Disclaimer: While every care is taken to ensure the accuracy of the content in the Emergency Services Crisis Response Handbook, Universal Media Agency cannot be held responsible for any inaccuracies that may arise. The content contained within this handbook has been compiled from the most up-to-date resources available at the time of going to print. Allowances must be made for the changing nature of the current pandemic crisis as of April 2020 and the changes made and adaptions sought on the basis of ongoing research and findings as more information becomes available in the dealing with and containing the pandemic. The following list of resources were consulted and used in the compilation of this handbook : assessment